FAQ

FAQ

WHERE IS THE SCOTTS HOTEL LOCATED?

Scotts Hotel Killarney is located on Scotts Street, Town Centre, Killarney, Co. Kerry V93 FY7A.

The GPS Coordinates for Scotts Hotel Killarney is: N 52 03.552, W 9 30.294.

 

DOES SCOTTS HOTEL HAVE A COVID19 POLICY?

Yes, of course, we have a page dedicated to all of the actions that we are undertaking to ensure you and our staff have a safe and clean stay at our property. Please visit our Covid Clean and Safe Policy here.

 

HOW DO I BOOK USING A VOUCHER FOR SCOTTS HOTEL?

To book your stay using a Scotts Hotel Voucher please call our Reservations team on (064) 66 31060 or email info@scottshotelkillarney.com with your voucher number or code.

 

HOW DO I MAKE A RESERVATION FOR A LARGE GROUP? (WALKING GROUP, HEN PARTY, GOLF GROUP Etc)?

Group reservations may have different rates and booking requirements. To request a reservation for your group or for more information, please contact our Reservations team on (064) 66 31060 or email info@scottshotelkillarney.com

 

HOW DO I GET TO SCOTTS HOTEL?

From Cork

88Km, 1.5 hour approximately. Follow signs for Kerry from Cork City, take the N22 to Macroom and onto Ballyvourney. Continue forward on the N22 entering Killarney. At Park Road roundabout take the 1st exist onto Park Road R876 (signposted Town Centre). At roundabout take the 2nd exit onto Park Road R-876 (signposted Town Centre. At roundabout take the 1st exit on East Avenue Road N71 (signposted Kenmare) Scott’s underground car park is on the right hand side, directly after Killarney public car park.

From Dublin

300 Km, 4 hour approximately. Follow the signs for the N7 South, take the Limerick road and from Limerick south on the N20 to Adare, follow the N21 to Newcastlewest and Castleisland continue onto Farranfore. Once in Farranfore, take the N22. Continue forward onto N22 entering Killarney. At Cleeny roundabout take the 2nd exit onto the Tralee Roundabout N71. At roundabout take 2nd exit on Lower Lewis Road N71-(signposted to Cork). At roundabout take the 1st exit on to Fair Hill- R876 (signposted to Cork). At roundabout take 2nd exit onto East Avenue Road N71 (sign post Kenmare). Scotts underground car park is on the right hand side, directly after Killarney public car park.

From Shannon

133Km, 2 hours. Take the N18 into Limerick from Shannon, from Limerick follow signs to Cork/Tralee, which will bring out onto N20 to Adare. Follow the N21 to Newcastlewest and Castleisland continue onto Farranfore. Once in Farranfore, take the N22. Continue forward onto N22 entering Killarney. At Cleeny roundabout take the 2nd exit onto the Tralee Roundabout N71. At roundabout take 2nd exit on Lower Lewis Road N71-(signposted to Cork). At roundabout take the 1st exit on to Fair Hill- R876 (signposted to Cork). At roundabout take 2nd exit onto East Avenue Road N71 (sign post Kenmare). Scotts underground car park is on the right-hand side, directly after Killarney public car park.

 

HOW DO I MAKE A RESERVATION IN SCOTTS HOTEL?

To make a reservation you can book directly on our website www.scottshotellkillarney.com or you can call our reservations team on (064) 66 31060.

 

HOW DO I MODIFY A RESERVATION IN SCOTTS HOTEL?

Plans change all the time, so if you need to change your hotel booking,  please contact our Reservations Team.
• Your confirmation email contains a link and instructions on modifying your booking if you wish to do so.
• Changes can be made up to 48 hours before your confirmed arrival date, after which all money associated with the accommodation is forfeited.
• Changes may be subject to a rate differs depending on the new dates or package purchased.
• You will receive an email confirmation with the reservation.

You will receive an email confirmation of your cancelled dates once your modified booking has been confirmed.
Best price guarantee and exclusive packages are always available on our website www.scottshotelkillarney.com. We guarantee you will not find lower prices on any other website.

Bookings made through a third party

If your booking was made through a third party (such as a travel agent, an online agency such as Booking.com), and you need to change or cancel your booking please contact the original sales agent or website directly.

 

DO I NEED A CREDIT CARD TO MAKE A RESERVATION?

Yes, we require a credit card or debit card to secure all reservations. This guarantees your room until your arrival date. Your card can be charged on the day of your arrival to the hotel

 

I’M BOOKING FOR SOMEONE ELSE, HOW DO I PAY FOR THEIR STAY?

If a booking is made direct on our website you can book an “Advance Purchase Package” as this will allow you to prepay for the booking straight away. If you wish to pay for the booking closer to the date you will need to contact our front of house team with your card and indicate you want this specific card charged for the stay. If you wish to pay with a company card, please email reservations – info@scottshotelkillarney.com to confirm we can charge the company card provided. You can also call us on (064) 66 31060.

 

WHAT SECURITY DEPOSIT IS REQUIRED FOR GROUP BOOKINGS?

A 20% security deposit is required for group bookings for Scotts Hotel Killarney.

 

WHAT IS SCOTTS HOTEL CANCELLATION POLICY?

We require 48 hours’ notice to cancel a room free of charge. If you cancel your reservation outside our cancellation policy, you will be charged for the first night’s stay. This applies to bookings made directly on our hotel website, or bookings made over the phone. For third party bookings, please consult their website, however usually the cancellation policy is 72 hrs for other websites.

 

TAXIS

Please contact our front of house team and we will arrange a Taxi for you.

 

MAIL

An Post mail can be franked at the Hotel Reception at the same cost as stamps and we can post the items on your behalf.

 

CAN I REQUEST A SMOKING ROOM?

Scotts Hotel is a non smoking hotel.

 

HOW CAN I MAKE A SPECIAL REQUEST REGARDING MY STAY AT SCOTTS HOTEL?

If you have specific needs such as accessibility, dietary requirements or questions regarding your request, please call the hotel directly on (064) 66 31060 or email info@scottshotelkillarney.com

 

LOOKING FOR SOMETHING EXTRA?

If you would like to upgrade to a superior room or would like mark a special occasion on arrival with a bottle of wine, prosecco or chocolates please contact our reservations team on (064) 66 31060., or email us – info@scottshotelkillarney.com for prices. We will require a credit card to charge for these items.

 

DO YOU HAVE FREE PARKING AT SCOTTS HOTEL?

Free parking is available at Scotts Hotel for guests only.

 

WHERE IS THE CARPARK AT SCOTTS HOTEL?

Upon arriving on East Avenue road, Scotts underground car park is complimentary to all guest, which a barrier system is used, a ticket will be issued to you. If at any stage of your stay, you wish to vacate the car park, please come to hotel reception would will be happy to validate your car park ticket.

 

WHAT ARE THE CHECK IN/CHECK OUT TIMES OF SCOTTS HOTEL?

Check in is available from 4pm onwards. If you are arriving after 6pm please contact reception to let them know of your late arrival. Check out for Scotts Hotel is 12pm.

 

DO YOU HAVE FREE WI-FI AT SCOTTS HOTEL?

Yes, WiFi is free for all guests and available in all bedrooms and throughout the hotel.

 

IS THE HOTEL WHEELCHAIR ACCESSIBLE?

Yes, our hotel is accessible throughout. The bar and restaurant are both located on the ground floor. We also have many accessible bedrooms available. To book this room type please call Reservations directly on 064 66 31060

 

WHAT IF I LEAVE AN ITEM BEHIND?

Please contact reception on 064 66 31060 and we will check lost property for your item.

 

WHAT TIME ARE CHURCH SERVICES NEAR SCOTTS HOTEL KILLARNEY?

Full listings of Church Services available from our front of house team.

 

MEDICAL ASSISTANCE

Should you need Medical Services during your stay please contact our front of house team, who can contact a doctor on your behalf.

 

DO YOU OFFER HAIRDRYERS IN YOUR GUESTROOMS?

Yes, we have hairdryers in all our bedrooms.

 

DO YOU PROVIDE IRONS AND IRONING BOARDS FOR USE DURING MY STAY?

Yes, all bedrooms are equipped in ironing boards and irons.

 

CAN CHILDREN SHARE MY ROOM?

We have specific family rooms for families of 2 adults and  1 or 2 children There is a supplement of €30 per child per night Including breakfast and the room type has to be booked prior to arrival due to limited availability.

 

WHAT TYPE OF ROOM SHOULD I BOOK FOR THREE ADULTS?

We would suggest a triple room or a family room. Please call our reservations team for more details on pricing.